Welcome to Royal Custom Patches! By accessing and using our website royalcustompatches.com, you agree to comply with the following Terms & Conditions. These terms outline the rights, responsibilities, and guidelines that govern your use of our website and services. Please read them carefully for a seamless experience.

1. General Terms

• Eligibility: You must be at least 18 years old or have the legal consent of a guardian to use this website.
• Intellectual Property: All content, images, logos, and designs on royalcustompatches.com are the exclusive property of Royal Custom Patches and are protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
• Website Usage: Any misuse of our website, including fraudulent activities, hacking attempts, or harmful content uploads, is strictly prohibited.

2. Orders & Payment

• Order Confirmation: When you place an order, you will receive a confirmation email with the details. All orders are subject to verification and approval.
• Customization: Since we offer a wide range of custom patches, including embroidered, printed, 3D embroidery, chenille, rhinestone, leather, and PVC patches, we may require additional details or approval before finalizing production to ensure the best quality and accuracy
• Payment Methods: We accept multiple secure payment methods to ensure a smooth transaction. Payment must be completed before production begins.

3. Shipping & Delivery

• Processing Time: Orders are processed as per the agreed timeline.
• Shipping: Delivery times vary based on location, production complexity, and courier services. Tracking details will be provided once your order is shipped.
• Delays & Responsibilities: We are not responsible for shipping delays caused by third-party carriers, customs clearance, or unforeseen circumstances.

4. Returns & Exchanges

• Custom Orders: As all our patches are custom-made, returns and exchanges are not accepted, except in cases of manufacturing defects or errors.
• Defective or Incorrect Orders: If you receive a defective or incorrect item, please contact us within 7 days of receiving your order with supporting images. We will assess the issue and offer a replacement if necessary.
• Return & Exchange Policy: For more details, please visit our Return & Exchange Policy page.

5. Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
• Our liability, under any circumstances, will be limited to the value of the purchased product.

6. Changes to Terms & Conditions

• Updates & Modifications: Royal Custom Patches reserves the right to modify or update these Terms & Conditions at any time.
• User Agreement: Continued use of our website after changes are made signifies acceptance of the updated terms.

7. Privacy & Data Protection

• Data Collection: We respect your privacy and collect only necessary information for order processing and customer service.
• Security: Your personal details are protected and will not be shared with third parties except as required for order fulfillment.
• For more details, visit our Privacy Policy page.

Contact Us

If you have any questions or concerns regarding these Terms & Conditions, feel free to reach out:

📧 Email: info@royalcustompatches.com
📞 Phone: +92 316 0714142
📍 Address: Toorabad, near Imran Idrees Hospital, Daska Road, Sialkot, Pakistan

We are always happy to assist you and ensure your experience with Royal Custom Patches is smooth and professional!